Last updated January 27, 2024
THANK YOU FOR YOUR PURCHASE. WE HOPE YOU ARE HAPPY WITH YOUR PURCHASE.
IN THE UNLIKELY EVENT THAT SOMETHING YOU ORDERED FROM GOINDRILA.COM IS DAMAGED OR DEFECTIVE, OR IF THE PRODUCT DELIVERED IS DIFFERENT FROM WHAT YOU HAD EXPECTED IN SIZE OR STYLE, YOU MAY RETURN THE PRODUCT. PLEASE ENSURE THE PRODUCT IS UNUSED AND IN THE SAME CONDITION AS YOU RECEIVED IT WITH THE ORIGINAL INVOICE, AND PREFERABLY IN ITS ORIGINAL PACKAGING. AFTER INSPECTION OF THE ITEM ONLY IF A MANUFACTURING DEFECT IS FOUND FULL REFUND WILL BE INITIATED. PLEASE RETURN THE PRODUCT WITHIN 7 DAYS FROM THE DATE ON WHICH YOUR ORDER WAS DELIVERED AND COURIER IT TO THE FOLLOWING ADDRESS:
G Oindrila Affordable Luxury
Address:
1/1A, Ramani Chatterjee Rd, Ballygunge,
Kolkata, West Bengal 700019
REFUNDS (IF APPLICABLE)
ALL RETURNS/EXCHANGES ARE SUBJECT TO QUALITY CHECK AT OUR END. PLEASE NOTE WE DO NOT ACCEPT RETURN/EXCHANGE FOR INTERNATIONAL ORDERS. ALSO, WE DO NOT ACCEPT RETURN/EXCHANGE FOR MADE-TO-ORDER ITEMS AND ACCESSORIES, UNLESS IT IS A QUALITY DEFECT.
A REFUND IS OFFERED ONLY ON MERCHANDISE SOLD AT MAXIMUM RETAIL PRICE, WITHOUT ANY DISCOUNT. MERCHANDISE BOUGHT ON SALE/DISCOUNT OFFER IS NOT ELIGIBLE FOR A REFUND. HOWEVER, IT CAN BE EXCHANGED FOR DIFFERENT SIZE/STYLE OR AN ONLINE CREDIT COUPON.
IN SPECIAL CASES, A REFUND IS PROVIDED IRRESPECTIVE OF THE DISCOUNT WHEN:
THE ORDER IS CANCELLED PRIOR TO DISPATCH DUE TO UNAVAILABILITY. THE PRODUCT IS RETURNED DUE TO A QUALITY DEFECT OR DAMAGE DURING TRANSIT. THE REFUND AMOUNT IS CREDITED TO YOUR INITIAL PAYMENT ACCOUNT.
ISSUES WITH REFUND (IF APPLICABLE)
IF YOU HAVEN’T RECEIVED A REFUND YET, PLEASE DO A CHECK WITH YOUR BANK OR CREDIT CARD PROVIDER REGARDING THE STATUS. THIS WILL HELP US IN PROCESSING THE SAME FROM OUR END IN CASE OF A DELAY.
IF YOU’VE DONE ALL OF THIS AND YOU STILL HAVE NOT RECEIVED YOUR REFUND YET, PLEASE CONTACT US AT GOINDRILA.COM.